Shipping / Delivery Policy

Delivery Information

Take back control of your day! We give you options because it matters. When it comes to how you receive your order, you can make the best choice that’s right for you and your business.

Did you know that with q1s there are 5 different ways you can receive your order…

1. Next Day Delivery

Direct delivery to you or your job Mondays – Saturdays with a choice of couriers.

We offer next-day delivery Monday – Saturday free on orders over £100 for a delivery charge of £6.50 per order. We can deliver your order on Saturdays for the same price as a normal weekday with the below couriers.

DHL & DPD

  • Ideal for delivery of both larger and smaller items.
  • Only available for delivery of items smaller than 1m in length.

Orders must be placed before 7 pm (6 pm for phone orders) on weekdays to be despatched for next-day delivery. Please note that Saturday deliveries are made by courier between 9 am and 6 pm.

Orders placed between Friday and 2 pm Sunday with DHL next-day delivery methods will be despatched Sunday for delivery Monday. Orders placed after 2 pm on Sunday with DHL’s next-day delivery methods will be despatched on Monday for next-day delivery.

Orders placed with DPD next-day delivery methods on Saturday and Sunday will be despatched Monday for next-day delivery.

Orders with additional Locksmith services, such as extra key cutting, must be placed before 4 pm on weekdays for next-day delivery (cut-off for locksmith orders is subject to workload so please check with a member of our team to make sure your order can be fulfilled in time).

2. Delivered To You Extra Early The Next Working Day

A great option if you require your order early the next day. We can deliver it to you in the morning for an additional cost.

For the parts you need urgently, we offer a selection of premium next-day delivery services, including:

  • Next-Day Delivery – Before 12 pm midday

Premium delivery options are unfortunately not currently available for 48-hour delivery zones as well as these zones below:

  • AB31
  • AB33-38
  • AB44-56
  • FK17-99
  • G83
  • HS1-9
  • IV1-99
  • KA27-28
  • KW1-17
  • PA20-787
  • PH18-50
  • ZE1-3

Please allow up to 72 hours for delivery to the above zones.

ID Shipping Price
1DPD Pre 12 pm Delivery£18
2Next Day Delivery (DPD/DHL)£7.80
3Shipping to Scottish Highlands, Islands, Isle of Wight, and Isle of Man£24
4Shipping to Northern Ireland£24
5Shipping to Republic Ireland£35

Need help choosing the right product?

Our team offers meaningful advice for trade and domestic customers.

Shipping note

Next-Day Delivery Information

While we aim to deliver your order via next-day delivery, this is not guaranteed. Once we dispatch the parcel we rely on the courier — we do not issue postage refunds if the parcel does not arrive the following day.

No Sunday delivery

Royal Mail and FedEx do not offer Sunday delivery.

Order by 6pm

Orders placed after 6pm may dispatch the following day — we’ll still try to send later the same evening when we can.

Peak season updates

Contact customer service for the latest delivery times around busy periods.

Need a delivery update? Our UK team can check courier progress and advise on cut-off times.

Contact us